No. Guests scan the QR code with their phone camera, the gallery opens in the browser and they can upload right away. They don’t need an account for that.

No, the two complement each other. Your photographer delivers the planned shots, your guests the spontaneous moments from their point of view, often exactly where nobody with a camera is standing. With live upload (from Premium) the photographer’s pictures can flow straight into the same gallery.

Yes. Photogala is based in Austria, and your photos are stored encrypted on servers in the EU. We never use them for advertising and never pass them on to third parties; they are deleted when the storage period ends. Everything else is in our privacy policy.

Any number of guests can view your gallery, on every plan. What is limited is how many guests upload themselves: 15, 75, 250 or 500 depending on the plan. For the planning tools the plan also sets how many guests receive RSVP links, the seat finder and exports.

With Starter you collect up to 50 photos in a gallery with albums and likes, no payment details required. You can use all planning tools for planning, and the live quiz is included too. The storage period is 91 days and only starts with the first photo. Videos, the photo wall and the ZIP download come with Plus.

One-off per event – no subscription needed. Your plan covers its full storage period with no recurring charges. If you want to keep the gallery longer, extend it by 12 months, again as a one-off payment. If you like, this can also happen automatically every year, and you can stop it any time. Once no new photos are coming in, the lower-priced archive keeps the gallery online for viewing and downloading.

Not at purchase but with the first photos: on paid plans with the 10th uploaded photo, on the free Starter plan with the first. From then on it runs for 6 months (Plus), 1 year (Premium) or 2 years (Deluxe). Planning beforehand, such as the invitation or seating plan, uses up no time.

For the storage period of your plan: 91 days on Starter, 6 months on Plus, 1 year on Premium and 2 years on Deluxe, each counted from the first photos. Before it ends you can extend the gallery by 12 months (paid plans) or move it to the lower-priced archive. If you do nothing, it goes offline, for guests and for you. For 30 days you can bring it back yourself with a new term; after that support can still help, up to 90 days after expiry. Still, download your photos in good time.

Yes, any time, even in the middle of the event. The upgrade applies immediately and the unused share of your previous plan is credited. If the storage period is already running, it restarts with the upgrade, with the full duration of the new plan. Moving to a smaller plan happens at the end of the term, with no refund and without deleting any photos.

Yes. Your first purchase comes with a 30-day money-back guarantee, no reason needed. Just write to [email protected]; the details are in our refund policy.