Turning features on & off

The Gallery features tab is your event’s central control panel. Here you decide what your guests can do and see in the gallery: likes, comments, activity feed, sharing, downloads, map, video uploads and image quality, Joining in & points (photo tasks, achievements, points, leaderboard including winner mode) and AI face processing.

The tab used to be called just “Features”

Since the August 2026 rework it is called Gallery features, the “Gamification” section is called Joining in & points, and four toggles have moved to other areas (see below). In return, the former Image Quality tab has moved in here.

On/off only – you create content elsewhere

This tab only switches features on or off and shows gallery elements. You create the content (albums, photo tasks, achievements) in their own areas. You’ll find the right links at the bottom of this page.

How to reach the features

1. Open your event’s admin area. As a guest you reach it via the profile menu at the top right under Management → Admin Portal.

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   Use the profile menu at the top right to reach Management and the Admin Portal. ① your points and solved tasks, ② Profile options with My Profile, Language, Theme and Help, ③ Management with Account Settings, Moderation and Admin Portal – this section is missing until you hold a role for it, ④ Account with Sign out.

2. In the left sidebar, under the Event group, choose Settings (the cog icon).

3. At the top, click the Gallery features tab (the rocket icon). The order of the eight areas is: Overview → General → Access → Appearance → Gallery features → Moderation & Safety → Photo Wall Settings → White-Label.

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   Settings → Gallery features: each section holds feature cards with a toggle. ① the tab row, with Gallery features open, ② Disable All and Enable All flip every feature at once, ③ a group header with its counter 4 of 4 active – one click folds the group open or shut; below it every feature has its own switch, ④ nothing takes effect until Save Changes at the bottom (Save on a phone).

Shortcut to “Joining in & points”

With the sidebar open and you inside Settings, the eight areas unfold underneath as sub-entries. Gallery features carries one extra row, Joining in & points – one click opens the tab and unfolds exactly that section.

The sidebar unfolds the sub-entries of the area you are currently in.

Two helpers above the tabs

• Search field “Jump to a setting on this page…” – searches all settings tabs at once. Type “leaderboard” or “map”, pick a hit, and you land right on the matching card: the tab switches, the right section unfolds automatically and the card is briefly highlighted. If nothing matches you see No matching settings; Clear search resets it.
• “Show all advanced options” – expands every collapsed section across all tabs in one go, which here means all the feature sections. The toggle then reads “Hide advanced options” and folds them back. Your choice is remembered in this browser, and between two clicks you can still open and close individual sections by hand.

The top of the tab: bulk switches

At the top of the tab you’ll see the title Event Features with a short description. In the top right there are two bulk switches:

• Disable All – turns off every main feature and its sub-toggles and empties the leaderboard categories.
• Enable All – turns on every main feature, plus the four sub-toggles Show on Home Page, Show Task Progress on Gallery, Show Achievement progress on the tasks page and Show Next Achievement on Gallery, and all leaderboard categories.

When all main features are on, the note All Features Enabled appears in the top right and All interactive features are enabled below it.

“Enable All” leaves two display options untouched

Neither bulk switch covers these two options – you have to set them individually:

• Memories Counter (Gallery Views section)
• Approximate positions (GPS fallback) – the sub-toggle of the GPS Map View

So if you click Enable All and then wonder why the gallery shows no memories counter: it was never part of the bulk switch. Open the Gallery Views section and set it by hand.

And no bulk switch touches the image quality – that is a choice between two options, not an on/off.

Understanding saving

The Features tab does not save automatically

Each toggle only changes the local state at first – nothing is saved immediately. Only the central Save Changes button at the very bottom of the Settings page writes everything to the server.

• As soon as you flip a toggle, a red dot appears on the tab label warning of “Unsaved changes”.
• If you leave the page with unsaved changes, a dialog warns you.
• The Preview button shows a live preview of the gallery with your current (even unsaved) settings – ideal for checking how a hidden feature changes the gallery before you save.

How the page is structured

The tab is an accordion of collapsible sections: Interaction & Engagement (open by default), Downloads, Gallery Views, Media & Upload, Joining in & points and AI Processing.

Next to its name, every section carries a small counter pill in the form {{count}} of {{total}} active – for example “2 of 6 active”:

• The second number is how many cards this section actually shows.
• The first number is how many cards are switched on and included in your plan.

Features outside your plan never count as active

A feature your plan does not include is rendered as off and does not count towards the first number – even if the value was stored at some point (for instance from a higher tier). That way the pill always reflects what guests really see. If a section ends up showing no cards at all, the whole section disappears.

Every feature card has an icon, a title, a short description, an info icon with a tooltip, and a toggle. If a feature isn’t part of your plan, you’ll see a premium hint instead of the toggle (on branded white-label events a locked card is hidden entirely).

Interaction & Engagement

This section is open by default.

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1 Flip the switch on the Likes card. 2 Hit Save Changes below. Only then can guests heart a photo; switched off the hearts disappear from the gallery, but the likes counted so far are kept.

1. Likes – “Let guests bookmark their liked moments”: guests can mark photos with a heart.

2. Photo Comments – guests can write below photos and join the conversation.

3. Activity Feed – a live feed of uploads, comments and likes. This feature is always available (not plan-dependent). When the feed is on, you can additionally enable Show on Home Page.

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   ① The switch on the “Activity Feed” card. ② The “Show on Home Page” sub-toggle belongs to the same card and stays greyed out while the feed is off.

4. Share single photos – guests can post a single photo to social media. The share button for the whole gallery lives on the Appearance tab, not here.

For what these features mean for guests, see Liking & Commenting, Activity Feed and Sharing.

Downloads

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1 Flip the switch on Download several photos at once. 2 Save Changes. This lets guests pull whole albums as a ZIP — considerably more than the single download above it, so decide deliberately.

1. Download single photos – allow guests to download individual photos.

2. Download several photos at once – allow guests to download multiple photos at once (entire albums or a selection as a ZIP file).

From the guest side: Download and Select & Download. As a host you export all photos via Download & Export.

Gallery Views

The August 2026 rework shrank this section down to two cards. Four toggles that used to live here now sit where they belong – see the box below.

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1 Flip the switch on GPS Map View. 2 Save Changes. The gallery then gains a map that pins photos to where they were taken — useful for trips and multi-venue events, delicate if guests would rather not reveal their address.

1. GPS Map View – guests explore photos on an interactive map. Sub-toggle Approximate positions (GPS fallback): photos without GPS data appear at the location of the photo taken closest in time – helpful when phones strip GPS on web uploads.

2. Memories Counter – a live count of all photos guests have shared together, ticking up as they upload.

These two are the manual ones

The Memories Counter and the sub-toggle Approximate positions (GPS fallback) are exactly the options that both bulk switches above skip. If you want either of them, set it here.

Four toggles have moved

If you look for them here, you will not find them any more:

• Photowall Display → now called Offer the photo wall, in the Photo Wall Settings tab, right above the photo-wall options it controls; see Photo Wall Setup.
• Show approval bar in the gallery (formerly “Moderation Panel on Gallery”) → the Moderation & Safety tab, right under the approval question it displays; see Moderation & safety.
• Quick Sort Bar and Album Quick Select → the Appearance tab, Photo grid group, block Controls above the grid – they are controls on the grid; see Style & design.

They are stored exactly as before; only the place where you set them has changed.

Moderators always find moderation

Even when the approval bar in the gallery is off, moderators can reach the moderation page at any time via the profile menu at the top right, and you as the host via Gallery → Review & Reports in the admin area. Details in Moderation.

From the guest side: Map, Albums and Photo Wall.

Media & Upload

This fold answers two questions about the same uploads: whether videos are allowed and how the files are stored. The second part was a tab of its own called Image Quality until August 2026.

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1 Flip the switch on Video uploads. 2 Save Changes. Videos count against their own quota and need far more storage than photos — only enable them if your package has the room.

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The former “Image Quality” tab now sits at the bottom of “Media & Upload” – no heading of its own, no step numbers.

1. Video Uploads – lets guests upload and share videos. This card depends on whether your plan includes video uploads.

2. Note on video processing – right below it, a blue box explains why there is no choice for videos: “Our servers handle video processing … video compression during upload isn’t supported, so videos are stored in their original quality.”

3. Photo Handling – the question “How should we handle photo uploads?” with two options:

   • Original Quality – “Best for professional photography (Full resolution)”.
   • Optimized Uploads – “Faster loading and smaller sizes (Auto-resized)”. When picked, an Optimization Benefits box lists: up to 70 % smaller files, faster loading on mobile devices, automatic format optimization.

Note

Original Quality is plan-dependent: if your plan does not include it, a premium hint covers the choice. Old links to ?tab=image-quality land here automatically. The dedicated help page: Image quality.

From the guest side, uploading photos and videos is described in Uploading Photos.

Joining in & points

The section used to be called Gamification. Nothing inside it changed – only the name, which now matches the sub-entry in the sidebar.

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1 Flip the switch on Photo tasks. 2 Save Changes. Only then does the tasks area show up in the gallery. Points, leaderboard and achievements below are separate switches and only take effect while tasks are active.

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In “Joining in & points” you unlock photo tasks, achievements, points and the leaderboard.

1. Photo tasks – “Capture a group photo” type activities. Sub-toggles: Show Task Progress on Gallery and Show Achievement progress on the tasks page (only active when both achievements and task progress are on).

2. Achievements – “First photo upload” type rewards. Sub-toggle: Show Next Achievement on Gallery.

3. Points – “Earn points for uploads and interactions”.

4. Leaderboard – “Friendly competition between guests”. Below it the Leaderboard Categories area appears with 13 on/off chips: Points, Likes Received, Achievements, Likes Given, Tasks Completed, Unique Tasks, Images Uploaded, Shares, Downloads, Views Given, Views Received, Comments and Comments Received.

Greyed-out category chips

Some leaderboard categories require another feature: Points needs the Points card, Achievements needs the Achievements card, Likes Given needs Likes, Tasks Completed / Unique Tasks need Photo tasks. If the requirement is off, the chip is greyed out and not clickable – enable the related feature first.

Winner mode

Below the category chips, inside the same card, sits Winner mode. It freezes the standing at a point in time and crowns winners – without freezing, the result would keep changing later when guests delete photos. Once ticked you get:

• Freeze the standing on – choose between Fixed moment (date + time) and Relative to the event date (on the event day / 1, 2, 3 days after / 1 week after, each at a time of day). The relative variant moves along automatically when you change the event date. Leave the fixed moment empty to freeze manually at the award ceremony instead.
• Scoring categories – the same categories as above; each one gets its own winners.
• Places per category – how many places receive a prize.
• Exclude organizers – so you don’t win your own party (on by default).
• The link Manage winners, freeze the standing and hand out prizes takes you to the management page where you see the winners after freezing and tick off the prizes.

Tip

All the details – manual freezing, winner codes, the next person moving up when you remove a winner, and the ceremony itself – are covered in Winners & prizes.

Once enabled, you create the content: Managing Photo Challenges, Achievements and Rewards & Tracking. From the guest side: Challenges and Points & Rewards.

AI Processing: Face Processing

The Face Processing card enables AI-powered face detection, recognition and grouping so guests can find photos of themselves. This card is special: because biometric data is processed, consent is mandatory.

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1 Flip the switch on Face recognition and read the consent line underneath. 2 Save Changes. The gallery then groups photos by person — processing of biometric data that you are answerable for towards your guests.

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The AI Processing page shows progress while existing photos are processed.

1. While the feature is off, you see a warning box: “Note: If you activate this feature, you must inform your guests in advance and obtain their consent for this type of processing.”

2. Below it sits the mandatory checkbox “I confirm that I will inform my guests and obtain their consent”. As long as that box is unticked, the card’s toggle stays locked – clicking it does nothing. Only with the box ticked can face processing be switched on. That is deliberate: nobody should start biometric processing by accident without confirmed consent.

3. The Learn more link opens a detailed GDPR info dialog titled Face Recognition - Guest Information. It contains the sections “Before the Event”, “At the Event”, “What to Communicate” (including a sample consent text for your invitation) and “Guest Rights”. Close it with I understand.

4. When the feature is on, an info box appears with a link to the AI Processing Stats page, since processing existing photos can take a while.

Check again after using a bulk switch

Face processing is the only feature with a consent gate. After using Enable All or Disable All, scroll back to the AI Processing section and check that the card is really in the state you want – and that you have informed your guests accordingly.

For details on processing, see AI Processing. From the guest side: Face Search and Face recognition & privacy.

Creating content

After enabling a feature, you create the matching content in the relevant area. Here’s an overview of the key dialogs – full guides are on the linked pages.

Create an album

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In the albums manager you create manual or smart albums via Add Album. ① the two header buttons Reorder and Add Album. The left one only exists while Sort by is set to Manual Order – with any other sorting it is gone; while it is active it reads Done and you drag the albums into the order you want. On a phone both buttons show icons only. ② the sorting row: the Sort by field, the two arrows for ascending and descending, and Rows per page – to the right on a computer, in the line below on a phone. ③ the three-dot menu of an album row with Select, View Images, Edit and Delete.

Open the Albums Manager and click Add Album (on a phone the button shows only a plus symbol). In the dialog you pick the album type (Manual or Smart), the language, a Title (required) and a Description, and for smart albums the rule builder – whose “Person” (face) criterion requires active face processing. Below that you set the in-album sorting and the Cover image. Full guide: Albums Manager.

Create a photo challenge

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Under “Tasks & Points” you create tasks or import presets: ① the tabs “Tasks”, “Achievements” and “Points Configuration”, ② “Create Task” (a plus icon on phones), ③ “Import Presets” next to Filter, Reorder and Print Tasks, ④ the sorting of the list.

In the sidebar under Gallery, open the Tasks & Points area, choose the Tasks tab and create a new task: language, the description text and a Task Image (drop zone with template selection), plus conditions and points. Instead of writing your own, you can Import Presets. Full guide: Managing Challenges.

Create an achievement

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In the achievements editor you create digital achievements in several steps.

In the same area, open the Achievements tab and click Add. The dialog guides you through Basic Information (name and description, both required), Visual Identity, Reward Type and Unlock Conditions. The area also has a Points Configuration tab. Full guide: Achievements.

Premium & gating

Why some cards are locked or hidden

Whether a feature is available depends on your plan. If a feature isn’t included, you see a premium hint with an upgrade option instead of the toggle, and it does not count towards the section pill. On branded white-label events a locked card is hidden entirely; if that leaves a section with no visible card, the section disappears too. The entire Settings area is admin/host only. More about plans: Upgrade & Plans.

Example

At a company party photos should be collected and downloaded – but not commented on and not placed on a map.

You open Settings → Gallery features. In Interaction & Engagement you leave Likes on and switch Photo Comments off. In Gallery Views you switch GPS Map View off. In Downloads, Download single photos and Download several photos at once stay on.

A red dot now sits on the tab label: none of this is saved yet. Preview shows you the guest gallery without the comment field and without the map before you click Save Changes at the bottom. Afterwards the pill on the Interaction & Engagement section reads “3 of 4 active” – assuming all four cards are included in your plan.

What this tab cannot do: the share button for the whole gallery is switched on the Appearance tab, not here.

Troubleshooting

I flipped a toggle but nothing changes in the gallery

Click Save Changes at the bottom. Guests may then need to reload the gallery.

I clicked “Enable All” but the memories counter is missing

The Memories Counter and the GPS fallback are not touched by the bulk switch. Open the Gallery Views section and enable them one by one.

The sort bar, album chips, approval bar or photo-wall button are not here

Those four toggles have left this tab: sort bar and album chips went to Appearance (Photo grid group), the approval bar to Moderation & Safety, the photo-wall toggle (now Offer the photo wall) to Photo Wall Settings.

The face processing toggle won't move

Tick the consent checkbox “I confirm that I will inform my guests and obtain their consent” first. Without confirmed consent the toggle stays locked.

A leaderboard category is greyed out

The related feature (e.g. Points, Achievements or Photo tasks) is off. Enable that feature first.

The counter pill shows fewer active features than I switched on

Features your plan does not include never count as active – even if the toggle was on at some point. Check your plan under Upgrade & Plans.

A feature is missing entirely or shows a lock

The feature isn’t part of your plan – an upgrade unlocks it. On white-label events the card may be hidden.

Map is on but no photos appear on it

Photos need GPS data to appear on the map. If needed, enable the sub-toggle Approximate positions (GPS fallback) – it is not part of “Enable All”.

Album Quick Select is on but no chips appear

No albums have been created yet. Create albums in the Albums Manager. The toggle itself now lives on the Appearance tab, Photo grid group.

Photo tasks or Achievements are on but empty

The toggle only unlocks the display. You create the content under Tasks & Points: Challenges and Achievements.

Tips from practice

Tip

• Start with Enable All, then add the Memories Counter and the GPS fallback from Gallery Views by hand and selectively turn off what doesn’t fit your event – for very private celebrations, sharing and downloads for example.
• Comments and the Activity Feed boost interaction but may need more attention on Moderation.
• Enable Joining in & points (photo tasks, achievements, points, leaderboard) together – the features work hand in hand. Then create the content.
• Decide the image quality before your first guests upload – the question is “How should we handle photo uploads?”, so it applies to the uploads coming in.
• If you are planning an award ceremony, set up winner mode before the event and pick a freeze moment relative to the event date – then it still fits after a date change.
• Use the Preview before the event to check the guest gallery.
• Only enable face processing with consent communicated in advance. You can use the Learn more dialog as a template for your invitation.

Related help

• Neighbouring areas: General · Access · Appearance · Moderation & safety · Image quality (now inside Media & Upload)
• Content: Albums Manager · Challenges · Achievements · Rewards & Tracking · Winners & prizes
• Display & export: Photo Wall Setup · Download & Export · AI Processing
• Terms: Glossary