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How long do photos stay online?

How long the gallery stays online is the host’s decision. They pick a plan with a term — exactly the time the event stays reachable afterwards. After that they can renew, keep the gallery online for less in the archive, or have it renewed automatically every year with a subscription. There is no single deadline that applies to every event.

This is the part that surprises most people: the storage period doesn’t start at purchase, it starts at upload.

  • Free galleries: the clock starts with the first uploaded photo. The app says so word for word to the host: “For free galleries the storage period starts with the first uploaded photo.”
  • Paid galleries: the clock only starts with the tenth uploaded photo. That is spelled out in the admin area too: “Your storage period only starts with the 10th uploaded photo, not at purchase.”

Every photo in the event counts — including yours. So a host can create and share the gallery well in advance without losing any time.

The Storage period and Countdown cards in the host's dashboard
This is how the host sees the deadline: the Storage period card next to the countdown to the event. ① the Storage period card with the end date and the remaining time below it – the N days left line only shows while an end date is set. Otherwise it reads Stored permanently; before the clock starts Begins with the first photo (free) or Not started yet — begins with the 10th photo (paid), and afterwards Expired together with the days still left for the ZIP download. The icon tile turns from green to amber once fewer than eight days remain, and red after expiry, ② Extend leads to the pricing page – the button is missing while the clock has not started, on permanently stored galleries and on galleries running through a partner, ③ the Until the event card counts the days to the event date; without a date it reads When is the big day? with an Add a date button instead.

Towards the end there can be an in-between state where you can still look but no longer upload. The message for that reads: “This event has expired and is no longer accepting new uploads. You can still browse and view the gallery.”

That doesn’t mean anything is deleted yet. Until a date the host sees in their admin area, they can bring the gallery back themselves – with a renewal, a plan, or for less in the archive – and so reopen it for guests. After that it is only possible through support, and then everything is permanently deleted.

Your plan card with the term bar and the tiles Paid until, Automatic renewal and After the expiry date
The host finds the exact end date under Plan & term in the Paid until tile — renewing adds the new time on at the end.

Don’t wait until the last minute. While the gallery is open you can download pictures directly:

  • Right-click, or press and hold on a phone, on a photo → Download
  • or in fullscreen via the control bar → Download

The details are in Downloading photos.

Selection action bar with Save and the number of selected photos
Saving works in one go: select the photos, then hit Save in the bar. ① the counter: it says how many photos are currently marked; the × in front of it leaves selection mode. ② the action row. As a guest it holds Like, Save and Range – Range marks everything between two taps. If you manage the event, Hide, Delete and Bulk Actions join them (as in this shot); guests never see those three. The button that takes photos with you is called Save, not “Download”. ③ Select All marks the whole loaded gallery, Deselect All clears the marks again.

Only the host sees the actual storage period in their admin area. Just ask — and while you’re at it, ask whether they will renew the gallery or keep it online in the archive.