Reporting & moderating content

To keep the gallery pleasant for everyone, you can report inappropriate photos. What happens next depends on your role – so this guide has three parts: for guests, for moderators, and for administrators/hosts.

Two things up front

Reporting only works from a photo’s fullscreen view, not from the gallery’s thumbnail grid. And: the report feature is always available – it is tied to no premium or feature switch and is open to every guest.

As a guest: report a photo

A report goes confidentially to the organizer, not to Photogala. The photo does not disappear right away – a moderator or the host reviews the report and decides what happens.

Step 1: Open the photo in fullscreen

The Report action only exists in the fullscreen/slideshow view. In the gallery, tap or click the photo you want to report so it opens large.

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The thumbnail view has no Report action yet – tapping a photo opens the fullscreen view first. ① the progress card – it only shows when photo tasks are switched on and tasks exist, ② the toolbar with Filter, Upload, Select, Photowall, Map, Deleted and the column picker – on a phone only Filter and the upload button stay, the rest moves into the three-dot menu next to them, ③ the Sort by bar with Upload, Capture, Likes and Comments; the control on the far right reverses the direction.

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In fullscreen you find the menu with the report action in the top right. ① the icon bar in the top right – on a computer with Like, Comments, Slideshow, the three-dot menu, Fullscreen and Close, on a phone only Slideshow, the menu and Close, ② Details reveals title, album and capture data, ③ the arrow to the next photo – on a phone you can swipe instead. Like and Comments sit next to Details at the bottom on a phone.

Step 2 – Option A: via the ⋮ menu (all devices)

The ⋮ menu works the same on phone, tablet and computer and is the most reliable way.

1. In the fullscreen view, tap the ⋮ button in the top right (labelled Open menu).

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   Under “Information”, the ⋮ menu lists Report with a flag icon. ① the ⋮ menu in the toolbar at the top right – to its left sit like, comments, play, full screen and close. ② Actions with Download and Share: this section only exists when downloading or sharing is allowed for the event – with both switched off it disappears entirely. ③ Information with Report and Help. Above them sits View Options with Hide controls (on a phone also Enter full screen). The Management section – Unpublish and Delete – only appears if you manage the event or uploaded the photo yourself; guests never see it.

2. Under the Information heading, choose Report (flag icon). The Report content dialog opens.

Step 2 – Option B: right-click or long-press (fullscreen only)

Alternatively, open the same context menu directly on the photo:

• On a computer: right-click the photo in the fullscreen view.
• On phone/tablet: long-press (hold your finger on the photo a little longer).

The context menu that appears contains the same actions, including Report.

Fullscreen only

Right-clicking or long-pressing a gallery tile opens a different context menu (Open, Select, Like, Comments, Download …) – without Report. You must open the photo in fullscreen first.

Step 3: Choose a reason

In the Report content dialog you pick one of four reasons. Each reason has a short explanation right beneath it:

1. Choose the matching reason:

   • I appear in this image – request removal; the organizer reviews and can remove this image.
   • Inappropriate content – this content is offensive, harmful, or does not belong in this gallery.
   • Copyright violation – this content uses copyrighted material without permission.
   • Other – a different reason; please describe it in the text field below.

2. Optional: add a short note in the Add more details (optional) field to help the moderator.

3. Tap Submit.

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The report dialog with the reasons: I appear in this photo, Inappropriate content, Copyright infringement or Other – plus an optional text field.

With “Other”, the message is required

If you choose Other, the text field becomes mandatory: the placeholder changes to “Please describe the issue…”, the field gets a red border, and submitting without text shows the hint Please provide details.

The message is capped at 1000 characters – keep typing and nothing more is accepted. A counter in the bottom right permanently shows where you stand, starting at 0/1000.

Step 4: Confirmation

After submitting, a confirmation appears: Report submitted – “The event organizer will review your report.” That tells you the report went through. You can cancel any time via Cancel or the X in the dialog header.

Good to know

• You can report the same photo only once. A second attempt fails with the note “You have already reported this content.” – that is not an error, it is intended.
• Other guests cannot see that or what you reported. For moderators, however, your nickname is visible (or “Anonymous”, if you have not set one).

Not working?

• No Report entry visible? Make sure the photo is open in fullscreen. The thumbnail grid has no Report entry.
• “Report could not be sent”? Usually a brief connection hiccup – just try again.
• If the photo is about you (“I appear in this image”), face search often helps you find every photo of yourself – provided the host has enabled AI face recognition.

For opening the fullscreen view, see also Viewing the gallery.

Example

A group photo caught you at a bad moment. You open it in full screen, go to ⋮ ▸ Report, pick I appear in this photo and type into the detail field: “I’m on the far left, please remove.” After Submit you see Report submitted. On the moderator’s side that exact report shows up as a row – with thumbnail, the badge Person in photo, your nickname and your message. They then choose between Dismiss, Hide and Delete. You cannot report the same photo a second time.

As a moderator: handle reports

If you have the moderator role, you review incoming reports in the Reports tab of moderation. There are two ways to get to that tab – the screen behind them is the same.

Route 1: via the profile menu (for moderators without admin access)

1. Open the profile menu in the top right (your avatar).

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   Under “Management”, the Moderation entry appears – only if you have the moderator role. ① your points and solved tasks, ② Profile options with My Profile, Language, Theme and Help, ③ Management with Account Settings, Moderation and Admin Portal – this section is missing until you hold a role for it, ④ Account with Sign out.

2. Choose the Moderation entry (flag icon). With open reports, it shows a red badge with the count.

3. On the moderation page, open the Reports tab. This tab is always present (no feature switch) and also carries a counter badge of open reports.

Route 2: in the admin area (for hosts and admins)

1. Open the admin area and click Review & Reports in the sidebar, under the Gallery group. The counter on the entry adds up waiting uploads and open reports.

2. Switch to the Reports tab – or click it directly as a sub-entry in the sidebar.

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In the admin area moderation is called “Review & Reports” – the Reports tab is the same one as on the moderation page. ① the tab row Media, Banned Users and Reports – Media only appears when review is part of your plan or uploads are still queued; Face Clusters slots in between as soon as face recognition is part of the plan and switched on for the event, ② the status row Pending, Unpublished and Published, each with its count next to it, ③ Review one by one starts the run with keyboard shortcuts; while the current list is empty the button stays greyed out.

Tip

As long as reports exist, the very same view also hangs on the admin area’s gallery page as an extra tab (Photos → Reports). Same screen, one more entry point.

Which tabs you see follows fixed rules

Even someone with only the moderator role reaches the page. Which tabs are there depends purely on the event – not on your role:

• Reports and Banned Users are always there: no feature switch, no plan requirement.
• Media only appears when approval is required or as long as pending or unpublished photos exist.
• Face Clusters only appears when the plan includes AI face processing and face recognition is switched on for the event.

So without required approval and without AI you see exactly two tabs: Reports and Banned Users.

Filter reports by status

Within the Reports tab you split reports into three segments:

• Pending (clock icon) – not yet handled, with a red counter badge.
• Action taken (checkmark icon) – already unpublished or deleted.
• Dismissed (warning icon) – marked as unfounded.

The active filter is stored in the address and survives a page reload.

What each report shows

For each report you see a thumbnail, a coloured reason badge, the reporter’s message, their nickname (or “Anonymous”), and the report date.

Clicking the thumbnail does not open the gallery’s fullscreen view – it opens the single review at exactly that report, a fullscreen mode you work through report by report.

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The Reports tab: thumbnail, reason, the reporter's message – and the three actions.

Reason labels differ

In the moderator view the reason labels are shorter than in the guest’s report dialog:

Guest chooses	Moderator sees
I appear in this image	Person in image
Inappropriate content	Inappropriate
Copyright violation	Copyright
Other	Other

Actions per report (only while “Pending”)

As long as a report is Pending, these actions are available – as buttons in the row and via right-click/long-press on the report row:

• Dismiss – the report is unfounded, the photo stays in the gallery.
• Unpublish – the photo is removed from the gallery (unpublished) but is kept and can be re-published.
• Delete – the photo goes to the recycle bin and can be restored from there.

Unpublish ≠ Delete

Unpublish = take offline (the photo is kept and can be re-published). Delete = move to the recycle bin. The Unpublish button only appears if the host has enabled the Content moderation feature – if it is missing, the feature is off.

No prompt, no confirmation message

Delete no longer asks first (the “Delete media?” dialog is gone) – the media goes to the recycle bin anyway, and the decision sits in the undo window before that. The success toasts for you as a moderator are gone too.

Instead the row stays where it is and carries what you decided: Dismissed, Hidden or Deleted – with Undo next to it for as long as nothing has been sent. At the bottom, a floating bar keeps the tally (“N dismissed”, “N hidden”, “N deleted”) with the buttons Undo last and Clear decided. Only Clear decided tidies the list.

Many reports at once

• Review one by one (above the list, only while the status is Pending) opens the fullscreen mode with a progress counter. Refresh sits next to it.
• A click selects a row, shift-click a whole range. The bar at the bottom then offers Dismiss, Unpublish and Delete for the entire selection.
• Keyboard: D dismiss, H hide, X delete, Z undo, Enter single review, Space select. In fullscreen the legend sits underneath: D dismiss · H hide · X delete · Z undo · ← → browse · Esc exit.

Live updates

The report list updates in real time. On a new report you also get a notice: “New content report – a media item was reported. Review it in the moderation panel.”

As an administrator/host: keep the overview

As an administrator or host you additionally have full moderation at hand – inside the admin area, under Review & Reports. It shows up to four tabs – by exactly these rules:

• Reports – always available (see the moderator section above).
• Banned Users – always available. If someone repeatedly causes trouble, you can specifically restrict or ban them.
• Media – approve pending photos, with the sub-tabs Pending / Unpublished / Published. Appears only when approval is required or as long as pending or unpublished media exist. See Approving & moderating photos.
• Face Clusters – appears only when the plan includes AI face processing and face recognition is switched on for this event.

Whether approval is required at all is set under Moderation & safety.

Note

You assign the moderator, administrator and host roles when inviting. Without a moderation role, guests don’t see moderation – but they can still report. The Unpublish button and the Media tab depend on the Content moderation feature, which you switch on under Settings → Moderation & Safety.