Challenges & tasks

Challenges turn any event into a little game: you get creative photo tasks, solve them with a matching photo – and earn points along the way. Some tasks have unlock conditions or a time window, others can be solved multiple times and award points each time.

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The top of the tasks area: ① your progress with the number of solved tasks, ② Upload image without a task, ③ Solve photo task — the list of all your event's challenges follows below.

Note

Photo tasks depend on two conditions at once: the host’s plan and the event switch. If there is no “Tasks” area at all, one of the two is off – see If you don’t see anything.

Getting to the tasks page

There are several ways to reach your tasks:

• The “Tasks” menu – in the top bar on a computer, in the bottom navigation bar on a phone (clipboard icon). The menu item only appears when the feature is on and at least one task already exists.
• Via the progress card – the card above the gallery grid takes you to the tasks page with one click (see below).
• Straight from the gallery – via the upload dialog, without opening the tasks page (see Route B).

Tip

No Tasks menu item? Then the feature is switched off, not included in the plan, or no task has been created yet. Details under If you don’t see anything.

The progress card above the gallery

You don’t have to leave the gallery to check where you stand. A card with your task progress sits directly above the photo grid:

• a progress ring with your percentage – clicking it opens the tasks page;
• the heading Completed Photo Tasks with your score to its right; once you’ve finished them all it reads All Challenges Completed – with confetti;
• a bar: the coloured part is what you solved, an extra grey segment at the end stands for expired tasks. Without expired tasks the bar is single-coloured;
• an arrow in the event colour at the end of the bar – it also leads to the tasks page;
• as soon as you have solved at least one task, the link View your task photos.

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The card above the grid: ① the progress ring with your percentage – one click opens the tasks page, ② the heading Completed Photo Tasks, ③ your standing as a number pair (solved tasks before the slash, all of them after it), ④ the link View your task photos – it only appears once you have solved your first task. The bar and arrow below lead to the tasks page as well.

The grey arrow on the far right and the dots below the card do not belong to the tasks: above the grid sits a small carousel of up to three cards – task progress, next achievement and collective memories. It only appears once at least two of them have something to show.

Note

The card only appears when tasks are available to you and some actually exist. The host can additionally switch it off under Settings → Features with the Show Task Progress on Gallery toggle. If the card is missing, the tasks themselves are still there.

A second, more detailed display sits on your profile under Task Progress: a bar plus tappable tiles – Completed, Remaining and Total are always there, Expired only joins them once a deadline has actually passed. Each tile opens the matching task list. Right below it is the section with your task photos.

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The same standing in more detail on your profile: ① the heading Task Progress, ② the line with the number pair – the same standing as a percentage sits to its right, ③ the bar (coloured = solved, a grey piece at the end = expired), ④ the tappable tiles, each opening the matching task list.

Solving a task

Photos always reach the event through the same upload dialog. “Solving a task” simply means your photo gets assigned to a task. There are several entry points that all end up in the same dialog – pick whichever is closest at hand.

Route A – from the tasks page (recommended)

The targeted route when you want to solve a specific task. You see the reference image and point value up front.

1. Open the Tasks area.

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   ① the heading Currently Available, ② the counter on the right tells you how many tasks you can solve right now, ③ the first task card – tapping it opens the upload dialog with exactly that task.

2. Under Currently Available, tap a task card. You’ll see the title, description and how many photos have already been uploaded.

3. The upload dialog opens right at the task selection – your task is already preselected as a Task to Complete card, with its reference image (if set) and the point value “+X”.

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   The task you tapped is already selected – now just add the photo.

4. Tap Upload Images to pick an existing photo, or Take Photo to shoot one with the camera. Several photos are possible.

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   Upload Images or Take Photo – both assign the result to the task. ① Upload Images opens your device’s file picker – several files at once are fine, ② Take Photo opens the camera straight away, ③ Solve a Photo Task only appears when photo tasks are switched on for the event and tasks exist; if one of them has a reference image, a card with that image and the task name takes the place of the button below. If you may not upload – because the event has ended or expired, for instance – the dialog shows a notice instead.

5. Check your selection in the preview step and upload. Done: the task moves to Completed, you earn points and may unlock an achievement or reward.

Note

If you solve a task for which the host set an album, your photos automatically land in the matching album – nothing else to do.

Route B – spontaneously from the upload dialog

Already in the gallery and want to join in on a whim? Then you don’t need the tasks page at all.

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In the first step the highlighted entry leads into the task path: depending on the event it is the Solve a Photo Task button or the preview card labelled Photo task.

1. In the gallery, open the Upload dialog.

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   The upload button opens the upload dialog.

2. On the first step Share Your Photos you have two options:

   • Tap the photo-task preview card at the bottom (it shows a reference image, task name and a “Photo task” label) – opens the selection with exactly that task.
   • Or tap Solve a Photo Task – opens the selection with a random open task. This button only appears when no task has a reference image.

3. From here continue as in Route A from step 4: Upload Images or Take Photo.

Note

The preview card and the button only appear when challenges are active and there are actually tasks left to solve.

Route C – choose a different task in the dialog

You’re in the upload dialog but the preselected task doesn’t fit? No problem:

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The arrows next to the task card page through every open task – highlighted here is Next task. The upload stays open, so you never have to go back to the tasks page.

• Tap Select a different Task. The Select Task dialog opens with:
  • Quick actions Random (dice icon) and Unsolved (light bulb, only when solvable tasks exist).
  • Tabs All Tasks, To Solve, Completed and Locked. View More expands longer lists.
• Alternatively, right on the task card, swipe between tasks (on a phone) or use the arrow buttons left/right (on a computer). Unlocked tasks come first, then locked ones. The arrows and the swipe gesture only appear when there is more than one task.

Route D – from a gallery photo

If you open a photo that belongs to a task, the image details contain a Task section. Clicking the task name filters the gallery to exactly that task. In this filtered view the gallery shows a task header with a Solve Task button that reopens the upload dialog for that task. More on image details and filtering in the gallery help and under Filtering & search.

Route E – carry straight on after uploading

The most eye-catching entry point arrives unprompted: the completion screen after an upload points you at open photo tasks.

• If you uploaded without a task, a banner appears – There’s a photo idea to join in on, or the matching number when several are open.
• If you just solved a task and more remain, Next photo idea becomes the primary button, with View Gallery beside it.
• In every other case with open tasks it reads Solve Another Task.

All three lead to the same place: the upload dialog stays open and jumps back to the task selection – deliberately with nothing preselected, so you choose freely. From there continue as in Route A from step 4. More on uploading itself under Uploading photos.

Note

With no open tasks, none of these prompts appear – the completion screen then only tells you how many photos landed in your gallery.

The tasks page in detail

Your progress

The card Your progress sits at the very top: a progress ring with your share of completed tasks as a percentage (solved and expired tasks both count), next to it a bar and the line Tasks completed: X/Y. Once you’ve finished them all, the heading turns into a completion message with confetti. As long as you’ve solved at least one task, you’ll also find the link View your task photos here, which shows only your task photos in the gallery.

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The top of the tasks page: ① the progress ring with your percentage, ② the line Tasks completed: X/Y, ③ the link View your task photos – only there once you have solved at least one task, ④ the Share Reminders card with Upload image and Solve photo task.

The “Share Reminders” card

Right below sits the card Share Reminders with two buttons: Upload Image opens the normal upload, Solve Photo Task jumps into the task selection. This card is always there – even when you have no task left open.

Sorting

As soon as open tasks are present, you order the list in the card Sort Tasks. The line under the heading always states what is being sorted by right now – for example “Random Order - Descending”. The select field offers exactly four options:

• Random Order
• Alphabetical
• Total Uploads (how often a task has been solved overall)
• Your Uploads (how often you solved it)

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① the select shows the current sorting, ② opened up it offers exactly four options – sorting by points is not available, ③ the arrow next to it toggles ascending and descending, ④ Reshuffle re-rolls the order and only appears with “Random Order” (a dice icon on mobile).

The arrow button next to it toggles between ascending and descending. Only for “Random Order” does Reshuffle appear as well (a dice icon on a phone) to re-roll the order.

Groups and tabs

If there are both open and completed tasks, the page splits into two tabs: Open Tasks and Completed Tasks. If only one group has content, the tabs disappear and the list is shown directly.

Within the open tasks there are several sections depending on what exists, each with a counter on the right:

• Currently Available – solvable now.
• Locked Tasks – solvable only after conditions are met (red border).
• Unlocks After – still time-locked, they open at a set time.
• Expired Tasks – the deadline has passed, they can no longer be solved.

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① the Open Tasks tab, ② the Completed Tasks tab – both only exist when both groups actually hold something, ③ the header row of the first section with its name and counter; further sections such as Locked Tasks follow below.

Each card carries a matching status badge: no badge for open tasks, Unlocks After (clock), Expired (X), Completed (green checkmark) or LOCKED (red padlock). Cards also show details like “3 images uploaded”, “Available from” or “Expires on” – each with the concrete date. If a section holds more than ten tasks, View More reveals ten more at a time.

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① the active Completed Tasks tab, ② the counter of the section, ③ the Completed badge on every card, ④ below it, how many images you contributed to that task.

Unlocking locked tasks

Tapping a locked task does not open an upload. Instead, the card shows the unlock criteria right away – collapsed into a chip holding the first condition, whose coloured fill doubles as your progress: the number before the slash is where you stand, the one after it is the target – and that is exactly how far the chip is filled. If more conditions exist, a chip like +2 more sits next to it.

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① the LOCKED badge, ② the chip with the first condition – its coloured fill is your progress, ③ the +N more chip stands for the remaining conditions, ④ a time-controlled task names the exact moment instead.

Clicking the chip opens the Unlock Requirements dialog. It names the task and its point value at the top and then, under Complete these requirements to unlock:, every condition with a progress bar and a pair of numbers.

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① the dialog title Unlock Requirements, with the task and its point value below, ② the intro line, ③ the first condition with its own progress bar and number pair – what you have before the slash, the target after it, ④ Close at the bottom; the X in the top right does the same.

Possible conditions are:

• Time – the task opens at a specific time.
• Points – you need a minimum number of points (with a progress bar).
• Tasks – you must solve certain other tasks (with a progress bar).
• Dependency – another task must be completed first.
• Reward – you must first earn a specific achievement or reward.

Anything already met is marked with a checkmark. If a task is still missing, it’s usually clickable – tapping it jumps straight to the required task so you can solve it first. Reward conditions are informational only.

Example: reading two locked tasks

This is how the image above reads: “The big group photo of all guests” carries the LOCKED badge and, next to it, the chip with the first condition – a minimum number of points. How far the chip is filled shows where you stand; the number before the slash is what you have, the one after it is the target. The +2 more chip tells you two further conditions are attached. One click opens Unlock Requirements and shows all three with their own bar: points, unique tasks and uploads. So as you solve the next tasks, all three bars fill at once – and the task unlocks by itself.

“The midnight snack” is simpler: it sits in the Unlocks After section, carries the Unlocks After badge and states the exact moment with “Unlocks on …”. There is nothing to do but wait.

Seeing only one task’s photos

To see all the results of a challenge side by side, there are three ways:

1. Progress link – View your task photos at the top of the tasks page takes you to your own task photos.
2. From the image details – open a photo of the task, tap the task name in the Task section, and the gallery shows only that task.
3. Via the filter – the Gallery Filter dialog has a Tasks section with one checkbox per task.

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① the Tasks section with the number of selectable tasks, ② one checkbox per task, each with its photo count, ③ Clear removes every tick again, ④ Apply filters the gallery.

Caution

The Tasks section only lists tasks that already have at least one photo – so in the example only a fraction of the event’s fourteen tasks. You will not find a task nobody has solved yet; use the tasks page for that. With no task photos at all the section is missing entirely.

After Apply, the gallery shows a task header in the event colour at the top with the reference image (a clipboard icon when none is set), the task name, the photo count and a Solve Task button.

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① the chip names the number of active filters – the X next to it takes them back, ② the task header in the event colour with reference image, name and photo count, ③ Solve Task jumps straight into the upload for exactly that task, ④ the X in the header removes the filter as well.

Remove the filter via the X on the right of the task header or the X next to the 1 Filter chip. More on this under Filtering & search.

When the gallery is filtered to one task

If you arrive in the gallery through a task QR code or a shared task link, it builds up in two stages:

1. the contributions to that task at the top – as a grid of their own;
2. below them a divider with the heading More photos;
3. and under that the rest of the gallery, without this task’s photos.

That way you see what it’s about first, without losing the thread of the rest of the event.

Two special cases:

• No contributions yet: you get Be the first! with an Add the first photo button that opens the upload dialog for exactly this task.
• Task removed: you get This task is no longer available with a View all photos button.

Note

This two-stage view only applies to the task-link route. If you filter by a task inside the app – via the image details or the filter panel – the gallery shows only that task’s photos, without the More photos section.

If you don’t see anything

Two conditions must be met

Photo tasks depend on two things at once:

1. The host’s plan has to allow tasks.
2. The event switch has to be on: Settings → Features → Gamification → Photo Challenges.

If either is missing, tasks disappear entirely. And even when both are fine, the Tasks menu item only appears once at least one task has been created – so a missing menu item does not automatically mean the feature is off.

• No tasks menu? The feature is off, not included in the plan, or no task has been created yet.
• Area present but empty? Then the page shows No Tasks Available together with a note to check back later – there are currently no challenges.
• Upload not working? Possible reasons: no upload permission, the event has ended or expired, or a moderator has blocked you from uploading. In those cases you can only view tasks, not solve them.
• Picked a locked task in the dialog? Then Upload Images and Take Photo are disabled and a note says the task is locked. Choose an open task instead (Route C).

For hosts and moderators

As a host/admin you’ll see a Manage tasks header with an Add button at the top of the tasks page. Long-pressing or right-clicking a task card opens a menu with Upload to task, Edit and Delete. For full management – conditions, points, time windows, reference images – use the task manager in the admin portal.

You reach the admin or moderation area via the profile menu in the top right.

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The profile menu in the top right leads to moderation and the admin portal – if you have the role. ① your points and solved tasks, ② Profile options with My Profile, Language, Theme and Help, ③ Management with Account Settings, Moderation and Admin Portal – this section is missing until you hold a role for it, ④ Account with Sign out.

Moderators can block guests from uploading; that explains why an upload is sometimes not possible.

Related help pages

• Uploading photos – the upload dialog and the completion screen
• Points, achievements & rewards
• Gallery & uploading
• Filtering & search
• Albums