Your profile

Your profile is your personal space in the gallery. It holds your name and picture, your stats, your achievements, your task progress and your own and liked photos – all in one place. This page walks you through every part of your profile step by step.

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Your profile at a glance. ① your profile picture, ② your name with the pencil that changes the nickname, below it points, published photos and the last visit, ③ Account Settings, ④ your Task Progress.

How to reach your profile

There are two ways:

1. Via the navigation. On a phone, tap Profile in the bottom bar. On a computer, click your avatar (your profile picture) in the top right.

2. Via the profile menu. Click your avatar in the top right and choose My Profile.

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   The avatar top right opens My Profile and many more options.

Tip

When tasks are active in the event, your avatar in the top right shows a progress ring: it fills up with every task you solve. That way you can see your progress without opening the page.

Change your nickname

Your nickname appears on every photo you upload and on every comment. So pick something your friends will recognize.

1. Open your profile and tap the pencil icon next to your name (tooltip Edit your nickname).

2. In the Edit Nickname dialog, type your new name in the New Nickname field. The hint reads: “Choose something fun & unique!”

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   Enter a new nickname and save.

3. Tap Save. Use Cancel to discard the change.

Note

An empty name cannot be saved – the Save button has no effect without an entry.

Caution

Can’t change your name? If a moderator has banned you from doing so, the dialog shows the warning “You are banned from changing your nickname”; the field and Save are disabled. In that case, contact the host.

Note

For moderators: As a moderator you also see the pencil icon on other people’s profiles (tooltip “Edit user’s nickname (Moderator)”, dialog title “Edit User Nickname”). Learn more under Moderation.

Upload, view and remove your profile picture

Your own profile picture makes you easier to recognize in the gallery.

1. Open your profile and hover over your avatar (on a computer) or tap it (on a phone). A dark overlay with a camera icon and the label Change appears.

2. Click or tap it and choose an image file. Allowed formats are JPEG, PNG, WebP, HEIC and HEIF.

3. While uploading, a loading ring spins over the avatar. On success you see the message Profile picture updated!.

Once a picture exists, two more options appear:

• View – shows your current profile picture full size.
• Remove Picture – deletes the picture again (message Profile picture removed).

Caution

Does it say “Blocked” instead of “Change”? Then a moderator has blocked changes to your profile picture and the upload is disabled. In that case the host decides on your picture.

Create an account and save your progress

As a guest you’re in right away – no sign-up needed. If you want to keep your uploads, points and achievements permanently and use them across devices, create an account.

1. Open your profile. As a guest you see the Sign Up button there with the hint “Store your progress and sync across all devices effortlessly.”

2. Follow the sign-up flow (Google or email). Details are under Guest or account.

Tip

If you’re already signed in, this exact spot shows Account Settings instead of Sign Up – a second route into the same dialog you also reach from the profile menu.

Your stats

Your profile sums up your activity in numbers. At the very top are short chips – each shown only when the value is greater than 0. There are exactly four:

• X points – the points you collected.
• X achievements – opens the achievements overview on the Unlocked tab.
• X redeemable – opens the overview on the Redeemable tab.
• X published – jumps into the gallery filtered to you.

Right below – as its own line, not a chip – sits Last visited with how long ago that was. Device profiles additionally carry the Device badge next to the name; the points, achievements and redeemable chips are absent there.

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The Media engagement card: 1 liked images, 2 published images, 3 received likes. Rows with an arrow are clickable and open the gallery filtered to match — the arrow is missing while the counter is 0. On the right, Recognition counts earned points and unlocked achievements.

Below that you find two cards:

• Media Engagement – Liked Images, Published Images, Received Likes, Shares, Downloads, Views Received, Media Viewed, Comments Posted and Comments Received. Each shows only when it’s greater than 0; clickable values open the filtered gallery.
• Recognition – Points Earned, Achievements Unlocked (X/Y), Redeemable Rewards and the View Leaderboard button.

Note

Which values you see depends on the event: likes only appear when likes are allowed; points only with an active points system; the leaderboard only when the host has switched it on; achievements only when the achievements feature is active.

Example

After the party your profile shows the chips 240 points, 3 achievements and 18 published at the top – the redeemable chip is missing because you have no open reward right now (values of 0 aren’t shown). Tapping 18 published opens the gallery filtered to your own photos. The Media engagement card below lists things like Likes Received 54 and Comments Written 7; the Recognition card shows Achievements Unlocked 3/8 and takes you to the ranking via View Leaderboard.

Task progress

When photo tasks are active in the event, your profile shows a dedicated section for them.

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① The “Task Progress” section. ② The line counts completed tasks and gives the percentage. ③ The progress bar. ④ The three tiles – each one opens the task status dialogue on the matching tab.

• A progress bar shows your status; at 100% the heading reads All Tasks Completed (with confetti).
• Three tiles sum everything up: Completed, Remaining and Total. A fourth one, Expired, only joins them when tasks have actually expired. Every tile is a button and opens the task status dialogue on the matching tab (solved / expired / open / all).
• As soon as you’ve solved at least one task, your Task Photos gallery appears right below.

Learn more about the tasks themselves under Solving challenges.

Your uploads and liked photos

Further down, your profile collects your images:

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Right below it, Liked Photos collects everything you have hearted – the highlighted View All Likes link opens the full list.

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The Uploads section previews your own pictures; the highlighted View All Uploads link opens the gallery filtered down to you.

• Liked Photos – appears when likes are allowed and you’ve liked at least one photo.
• Uploads – appears when uploading is allowed in the event and you’ve already uploaded pictures. Use View All Uploads to jump into the gallery filtered to your uploads.

Related: Uploading photos and Browsing the gallery.

Achievements

Your achievements are shown as a badge grid. Use Show More to page through them (9 at a time) and See Available Achievements to open the full overview with tabs:

• All – every achievement,
• Unlocked – already earned,
• Locked – still open (with a progress bar toward the condition),
• Redeemable – only on your own profile and when a real reward is waiting (redeem it),
• Claimed – only when you’ve already collected something.

Viewing other profiles

Tap a guest’s name (on a photo or comment) to open their profile. You see their nickname, uploads and achievements. Personal values like points, rank or redeemable achievements stay hidden on other people’s profiles.

Moderating straight from someone’s profile

If you are a moderator or host, another person’s profile shows an extra Moderation Controls card. So you do not have to switch to the moderation area first in order to act:

• Nickname – Edit replaces an unsuitable name; the profile afterwards shows who moderated it and what it originally was.
• Uploads and Comments can be banned separately. For each ban you can add a note in the Reason (optional) field and confirm with Confirm Ban. Unban reverses it.
• Remove Profile Picture – only appears when the person actually has a profile picture, and deletes it immediately.

Note

The card only appears when you really are allowed to act on this person – moderators cannot ban their peers or admins. Global admins additionally see Edit User. All the details on bans, reasons and lifting them: Banning users.

Device profiles (photo booth, camera, live upload)

Device accounts are not people but upload sources – a photo booth, say, or a camera using live upload. Their profile therefore shows only the display name and the uploaded photos, and carries the Device badge. Points, rank, achievements and task progress are deliberately absent.

If you are the host or an admin of the event, a device profile instead gives you a Device settings card with its own controls:

• Status and usage – “last active …” or “no uploads yet” plus the upload count; next to it the state active or paused.
• Pause uploads or Resume uploads – stops or re-allows new uploads from this device without deleting the access.
• Logo – Set logo stores an image for the device, Remove logo deletes it again.
• Display name in the gallery – the name the device’s photos appear under; apply it with Save.

At the bottom it says Full management in the Live-Upload tab – that is where the remaining device functions live, see Live upload.

The profile menu in the top right

The avatar in the top right opens a menu that gets you to far more than just your profile.

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The profile menu bundles profile, language, theme and – depending on your role – management areas. ① your points and solved tasks, ② Profile options with My Profile, Language, Theme and Help, ③ Management with Account Settings, Moderation and Admin Portal – this section is missing until you hold a role for it, ④ Account with Sign out.

Depending on the event and your role you’ll find:

• Tasks Completed (only with active tasks) – takes you to the tasks page.
• Points (only with an active points system) – explains your points.
• Profile Options section: My Profile, Language, Theme (when dark mode is available) and Help (opens this help center).
• Management section (role-dependent): Account Settings (registered), Partner Dashboard (affiliate), Moderation (moderator), Admin Portal (admin) and Administration Portal (global admin).
• Account section: Sign Out (registered) or Sign In (guest).

Note

For moderators/admins: This menu is how you reach your areas – Moderation or Admin Portal. See Moderation and the admin help.

Signing out and security

To sign out, open the profile menu in the top right and choose Sign Out. Only registered users see this entry; as a guest you see Sign In instead.

Everything else around your account and security lives in Account Settings – reachable via profile menu → Management → Account Settings or via the Account Settings button on your profile page. The dialog has these tabs:

• General – change your email address, timezone, language, connect or unlink your Google account.
• Security – set or change your password, active sessions, delete your account.
• Billing – payment history; only appears when your account has payments.
• Notifications – emails on/off and every notification type individually.

Signing out other devices – you can do that

Signed in on someone else’s device and forgot to sign out there? The Security tab of Account Settings has an Active Sessions list of every device currently signed in to your account – with browser, operating system, location and Last active.

End a single session with the X in its row, or all the rest at once with Logout All Others. Your current device is marked Current and stays signed in. The steps in detail: Guest or account.

Troubleshooting

Tip

• I don’t see a pencil icon next to the name. The pencil icon only appears on your own profile (or, as a moderator, on other people’s profiles) – never on device profiles.
• I can’t change my name or picture. A moderator has blocked this option (“Blocked” or a matching warning in the dialog).
• There’s no points, achievements or leaderboard section. The host hasn’t enabled the feature, or the plan doesn’t include gamification.
• The uploads section is missing. Uploading is disabled in this event.
• I don’t see a moderation card on someone’s profile. Either you lack the role, or you are not allowed to moderate this particular person (because they are an admin themselves, for instance).
• I can’t find “Account Settings”. You are browsing as a guest – register first.

Note

Points, the leaderboard, achievements and task progress only appear when the host has enabled the matching features under Settings → Features and the plan includes them.

Related topics

• Guest or account – account settings, password and active sessions
• Notifications
• Your privacy
• Banning users (moderation)
• Points & rewards