Your profile

Your profile is your personal space in the gallery. It holds your name and picture, your stats, your achievements, your task progress and your own and liked photos – all in one place. This page walks you through every part of your profile step by step.

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Your profile at a glance.

How to reach your profile

There are two ways:

1. Via the navigation. On a phone, tap Profile in the bottom bar. On a computer, click your avatar (your profile picture) in the top right.

2. Via the profile menu. Click your avatar in the top right and choose My Profile.

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   The avatar top right opens My Profile and many more options.

Tip

When tasks are active in the event, your avatar in the top right shows a progress ring: it fills up with every task you solve. That way you can see your progress without opening the page.

Change your nickname

Your nickname appears on every photo you upload and on every comment. So pick something your friends will recognize.

1. Open your profile and tap the pencil icon next to your name (tooltip Edit your nickname).

2. In the Edit Nickname dialog, type your new name in the New Nickname field. The hint reads: “Choose something fun & unique!”

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   Enter a new nickname and save.

3. Tap Save. Use Cancel to discard the change.

Note

An empty name cannot be saved – the Save button has no effect without an entry.

Caution

Can’t change your name? If a moderator has banned you from doing so, the dialog shows the warning “You are banned from changing your nickname”; the field and Save are disabled. In that case, contact the host.

Note

For moderators: As a moderator you also see the pencil icon on other people’s profiles (tooltip “Edit user’s nickname (Moderator)”, dialog title “Edit User Nickname”). Learn more under Moderation.

Upload, view and remove your profile picture

Your own profile picture makes you easier to recognize in the gallery.

1. Open your profile and hover over your avatar (on a computer) or tap it (on a phone). A dark overlay with a camera icon and the label Change appears.

2. Click or tap it and choose an image file. Allowed formats are JPEG, PNG, WebP, HEIC and HEIF.

3. While uploading, a loading ring spins over the avatar. On success you see the message Profile picture updated!.

Once a picture exists, two more options appear:

• View – shows your current profile picture full size.
• Remove Picture – deletes the picture again (message Profile picture removed).

Caution

Does it say “Blocked” instead of “Change”? Then a moderator has blocked changes to your profile picture and the upload is disabled. In that case the host decides on your picture.

Note

For moderators/admins: On other people’s profiles you can delete an inappropriate picture via the Moderation Controls card using Remove Profile Picture. See Moderation.

Create an account and save your progress

As a guest you’re in right away – no sign-up needed. If you want to keep your uploads, points and achievements permanently and use them across devices, create an account.

1. Open your profile. As a guest you see the Sign Up button there with the hint “Store your progress and sync across all devices effortlessly.”

2. Follow the sign-up flow (Google or email). Details are under Creating an account.

Tip

If you’re already signed in, this spot shows Account Settings instead of Sign Up – that’s where you manage your account, security and password.

Your stats

Your profile sums up your activity in numbers. At the very top are short chips (only when the value is greater than 0), e.g. X points, X achievements, X redeemable, X published and Last visited. Many of them are clickable and take you straight to the matching view.

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Media engagement and recognition at a glance.

Below that you find two cards:

• Media Engagement – Liked Images, Published Images, Received Likes, Shares, Downloads, Views Received, Media Viewed, Comments Posted and Comments Received. Each shows only when it’s greater than 0; clickable values open the filtered gallery.
• Recognition – Points Earned, Achievements Unlocked (X/Y), Redeemable Rewards and the View Leaderboard button.

Note

Which values you see depends on the event: likes only appear when likes are allowed; points only with an active points system; the leaderboard only when the host has switched it on; achievements only when the achievements feature is active.

Task progress

When photo tasks are active in the event, your profile shows a dedicated section for them.

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Progress bar and the four clickable task tiles.

• A progress bar shows your status; at 100% it reads All Tasks Completed (with confetti).
• Four tiles sum everything up: Completed, Expired (only when expired ones exist), Remaining and Total. Each tile opens the task status dialog on the matching tab (solved / expired / open / all).
• As soon as you’ve solved at least one task, your Task Photos gallery appears right below.

Learn more about the tasks themselves under Challenges and Tasks.

Your uploads and liked photos

Further down, your profile collects your images:

• Liked Photos – appears when likes are allowed and you’ve liked at least one photo.
• Uploads – appears when uploading is allowed in the event and you’ve already uploaded pictures. Use View All Uploads to jump into the gallery filtered to your uploads.

Related: Uploading photos and Browsing the gallery.

Achievements

Your achievements are shown as a badge grid. Use Show More to page through them (9 at a time) and See Available Achievements to open the full overview with tabs:

• All – every achievement,
• Unlocked – already earned,
• Locked – still open (with a progress bar toward the condition),
• Redeemable – only on your own profile and when a real reward is waiting (redeem it),
• Claimed – only when you’ve already collected something.

Viewing other profiles

Tap a guest’s name (on a photo or comment) to open their profile. You see their nickname, uploads and achievements. Personal values like points, rank or redeemable achievements stay hidden on other people’s profiles.

Device profiles (e.g. a photo booth or camera) show only the display name and the photos and carry the Device badge.

The profile menu in the top right

The avatar in the top right opens a menu that gets you to far more than just your profile.

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The profile menu bundles profile, language, theme and – depending on your role – management areas.

Depending on the event and your role you’ll find:

• Tasks Completed (only with active tasks) – takes you to the tasks page.
• Points (only with an active points system) – explains your points.
• Profile Options section: My Profile, Language and Theme (when dark mode is available).
• Management section (role-dependent): Account Settings (registered), Partner Dashboard (affiliate), Moderation (moderator), Admin Portal (admin) and Administration Portal (global admin).
• Account section: Sign Out (registered) or Sign In (guest).

Note

For moderators/admins: This menu is how you reach your areas – Moderation or Admin Portal. See Moderation and the admin help.

Signing out and security

To sign out, open the profile menu in the top right and choose Sign Out. Only registered users see this entry; as a guest you see Sign In instead.

Registered users manage their account, security and password in Account Settings (tabs General, Security and more). More on this: Creating an account.

Note

There is no feature in your profile to sign out other devices. Security and sign-out happen through the profile menu and Account Settings.

Troubleshooting

Tip

• I don’t see a pencil icon next to the name. The pencil icon only appears on your own profile (or, as a moderator, on other people’s profiles) – never on device profiles.
• I can’t change my name or picture. A moderator has blocked this option (“Blocked” or a matching warning in the dialog).
• There’s no points, achievements or leaderboard section. The host hasn’t enabled the feature, or the plan doesn’t include gamification.
• The uploads section is missing. Uploading is disabled in this event.

Note

Points, the leaderboard, achievements and task progress only appear when the host has enabled the matching features under Settings → Features and the plan includes them.